Identify the delivery
Compare quantity and product designation with the order. Read the size, model and other agreed characteristics on each tyre. Similar labels can conceal one different version, so do not inspect only the top tyre and assume the rest match.
For complete wheels, include the rim specification and agreed equipment in the comparison. A tyre of the correct size does not make an incorrect wheel package suitable. If delivery goes directly to a workshop, establish who checks the goods and how you will be told about discrepancies before fitting.
Look at the external condition
Check for obvious cuts, distortion or other visible damage. Packaging marks and technical damage are not necessarily the same; have doubtful areas assessed. Photograph both the overall item and close details without altering the finding through attempted treatment. The images should identify which tyre is affected.
An external inspection cannot exclude every internal fault. It remains useful because obvious concerns should not first be discussed after mounting. Do not use apparently damaged goods merely because the fitting appointment has been paid for. Agree the next step with the supplier and workshop first.
Dates and agreed characteristics
If a particular manufacturing period was agreed, compare the relevant marking. Production date and purchase date are different. A tyre made before the current calendar year is not automatically incorrect; the agreement, condition and professional assessment matter. Avoid conclusions based on an unfamiliar number sequence alone.
Record the details of each tyre separately. Markings can differ between sidewalls, so a quick look may not show the complete code. If uncertain, have it explained before reporting an apparent error. A factual enquiry is more useful than a claim based on a misread marking.
Make a clear decision before fitting
Report discrepancies with the order number, precise description and suitable photographs. Keep the response and establish whether the item should be returned, examined or exchanged. Retain packaging and documents initially. The particular process depends on the transaction and applicable conditions.
Release the set for fitting only once relevant questions are settled. Give the workshop the correct identification and vehicle details. Delivery inspection then becomes a distinct step: it checks whether the ordered goods arrived, while the workshop additionally assesses suitability and performs the installation. Keeping those responsibilities clear helps avoid a situation where everyone assumes another person has already checked the specification.
